Interpersonal Skills by Henry Lee

With the aim of connecting you better with other people, this guide focuses on improving your interpersonal skills, so you can use these skills in developing stronger personal and professional relationships. The guide will aid you in assessing numerous people interactions while providing you with the appropriate reactions and responses to each.

In addition, this book will help you in forming new affairs and at the same time, assist you in preserving existing ones. The book will serve as an instrumental guide for you in nourishing and strengthening your relationship with other people

You will discover..

Introduction

Your Interpersonal Skills

Improving Your Interpersonal Skills

Verbal Communication Skills: Your Way With Words

Non-Verbal Communication Skills: Your Body Language

Listening Skills: Shut Up and Listen

Decision-Making Skills: Ensuring Done Deals

Negotiation Skills: Finding a Common Ground with Others

Assertion Skills - Respect Begets Respect

Cooperation and Collaboration Skills: There is No “I” in Team

Problem Solving Skills: Working with Grace under Pressure

Self-Management Skills: The Personal in Interpersonal